# Waker

> Waker is an award-winning software development, UX/UI design, and product strategy company. We build custom mobile apps, web applications, and digital products for startups, Fortune 500 companies, and local businesses. Based in the United States with offices in Columbus OH, Fort Lauderdale FL, Wilmington DE, and Seattle WA.

## About Waker

Waker delivers world-class software at startup speed. We are a top-rated user experience and software development company specializing in building custom digital products. Our clients include Fortune 500 companies, YCombinator startups, and growing small businesses across 25+ industries. With 100+ global clients, a 100% North American team, and 5.0 overall client satisfaction on Clutch, we partner with companies from initial concept through ongoing growth.

## Services

### UX Design
We bring your vision to reality through human-centered experience design, understanding audience behavior and building intuitive interfaces that users love.

### Software Development
We provide iOS, Android, hybrid, and responsive web application development, as well as backend engineering. We build with modern, high-performing technology and infrastructure that scales.

### Support + Maintenance
Partnering for long-term growth is a critical part of our specialties. We handle analytics review, post-launch monitoring, bug fixes, security updates, and consistent product improvements.

### Project Strategy
Product definition, roadmaps, and planning. We work with you to define technical and design requirements, target user personas, business cases, and align on timelines.

### Design Prototyping
Iterative design-test cycles that provide clickable, testable design prototypes before any code is written.

### Marketing
Customer acquisition, lead generation, and branding support to grow your digital product.

## Our Process

1. **Project Planning and Discovery** - We onboard new companies through our proven planning process, defining technical and design requirements, target user personas, and business cases. This phase is provided at no cost and establishes full project transparency.
2. **UX-UI Design** - Our experienced designers sprint through design milestones and iterations with frequent client feedback until the perfect product experience is crafted. Design phases can be completed in as little as 3 weeks.
3. **Software Development** - We build with modern, high-performing tech as our foremost priority, creating infrastructure that scales. We thoroughly test as we build. Development phases can be completed in as little as 5 weeks.
4. **Ongoing Growth Support and Maintenance** - We offer discounted monthly retainers for support needs that flexibly scale with user growth and desire for additional product development.

## Technologies

### Languages
JavaScript, TypeScript, Java, C/C++, Python, PHP, Swift, Objective-C, Kotlin, Ruby

### Platforms & Frameworks
React, React Native, Node.js, GraphQL, Angular, Ruby on Rails, iOS, Android, PostgreSQL, Spark

## Case Studies

### Redi Health
Healthcare platform providing patients with a total health management solution. Waker built the brand identity, website, mobile app design, and V1 product/MVP. Redi Health raised $5M in venture funding and closed partnerships with Labcorp and GoodRx.
- Platforms: Web, iOS, Android
- URL: https://www.waker.com/project/redi-health

### Tango
Web app and Chrome extension providing step-by-step how-to guides with screenshots. Waker designed the website from scratch and built the UX from the ground up. Tango raised $19M in funding, was recognized by Fast Company's "Next Big Things in Tech" and Google's "Favorite Chrome Extensions", and now works with Netflix, Salesforce, Verizon, Nike, and LinkedIn.
- Platforms: Web
- URL: https://www.waker.com/project/tango

### Shef
Homecooked food delivery platform connecting customers with talented home chefs. Waker built the platform from scratch with robust architecture to handle high user volumes and transactions using cloud infrastructure, microservices, and efficient caching.
- Platforms: Web
- URL: https://www.waker.com/project/shef

### TicketFire
Mobile app and web marketplace for buying, sharing, and selling tickets digitally. Waker redesigned the app, helping scale to 80k+ users with a 4.7+ star rating on the Apple App Store.
- Platforms: Web, iOS, Android
- URL: https://www.waker.com/project/ticketfire

### HRSoft
Leading provider of compensation management and performance management HR solutions used by McAfee, Nintendo, and Square. Waker completely redesigned the UX/UI across their product suite, leading to successful acquisition by Bow River Capital.
- Platforms: Web
- URL: https://www.waker.com/project/hr-soft

### Irth Solutions
UtiliSphere product maximizes performance in the B2B Utilities space, used by Verizon, Chevron, Marathon Oil, and T-Mobile. Waker revamped their UX across mobile, tablet, and web. Irth was acquired by Blackstone after their successful product redesign partnership with Waker.
- Platforms: Web
- URL: https://www.waker.com/project/irth

## Impact

- 100% team based in North America
- 4 US offices (Columbus OH, Fort Lauderdale FL, Wilmington DE, Seattle WA)
- 25+ industries served
- 100+ global clients
- 5.0 overall client satisfaction rating
- $500M+ in multiple client valuations

## Client Testimonials

- "They exceeded our expectations in all ways." - Ray Shealy, CEO, TicketFire
- "Waker has the complete solution - they were the partner we needed." - Jaimin Gandhi, Co-Founder, Redi Health
- "Their responsiveness to feedback distinguished Waker; working with them definitely felt like a partnership." - Ken Babcock, CEO, Tango
- "What really distinguishes Waker from other providers is that they're a one-stop shop. They've got excellent customer service and great technical expertise." - Austin Muzumdar, SVP Product, HRSoft
- "Waker makes us think outside the box...they're one of the best design firms that I've engaged by far." - Matthew, Director of Product Management, Irth Solutions

## Blog

- [Engineering with Agentic AI](https://www.waker.com/blog/engineering-with-agentic-ai): Discover how agentic AI empowers human engineers rather than replacing them. Learn why the future of software development is human-AI collaboration.
- [Why Your App Is Limited By Bad Design](https://www.waker.com/blog/why-your-app-is-limited-by-bad-design): How bad design limits your app's potential and what to do about it.
- [Overthinking your MVP?](https://www.waker.com/blog/overthinking-your-mvp-what-you-actually-need-to-raise-funds-a-guide): What you actually need to raise funds - a practical guide for startups.
- [Choosing the Right Development Company](https://www.waker.com/blog/choosing-the-right-development-company): How to evaluate and choose the right software development partner.
- [Agency or Freelancer?](https://www.waker.com/blog/a-guide-to-choosing-who-to-trust-for-your-ux-design-and-development-agency-or-freelancer): A guide to choosing who to trust for your UX design and development.
- [The Importance of Prototyping & Testing](https://www.waker.com/blog/the-importance-of-prototyping-testing-in-app-development): Why prototyping and testing are essential in app development.
- [Building the Right Technology Support Team](https://www.waker.com/blog/building-the-right-technology-support-team-or-your-company): How to build the right technology support team for your company.

## Contact

- Phone: 614-344-6785
- Website: https://www.waker.com
- LinkedIn: https://linkedin.com/in/waker/
- Clutch: https://clutch.co/profile/waker

### Office Locations
- Columbus, OH: 1985 W Henderson Rd, #3174, Columbus, OH 43220
- Fort Lauderdale, FL: 501 E Las Olas Blvd, Suite 300/200, Fort Lauderdale, FL 33301
- Wilmington, DE: 198 Airport Road, New Castle, DE 19720
- Seattle, WA: 9407 NE Vancouver Mall Dr, #104, Vancouver, WA 98662

## Pricing

Waker offers flexible engagement models:
- **Fixed-cost engagements** with milestone-based payments and clearly defined timelines
- **Monthly retainers** for ongoing design, development, or support needs
- Budget ranges: <$10k, $10k-$20k, $20k-$50k, $50k-$100k, $100k+

## Awards & Recognition

- Clutch Top Developer (multiple years)
- Top Ohio Business Agency 2020
- Best Custom Software Developer (Digital.com)
- Clutch Top B2B Company USA
- Clutch Top Design Firm